Services Workshops Ask Listen Innovate is a “HOW TO” workshop that will enable you and your staff to jump right in, and with a few hours of practice you will discover needs that none of your competitors will ever find. You will be equipped with the information you need to introduce unique, competitive offerings to the market. Coaching The Ask Listen Innovate Methodology enables one to open pleasant, respectful, mutually beneficial conversations that make it easy for customers and prospects to forget the issues of the moment so they can think deeply about what they need to improve their businesses. Individual coaching or small group sessions will enable collaborators to refine and hone their new skills. Consulting Is your team swamped? Do you need an external resource to go out on customer needs discover missions for you? Using the ALI Methodology Mike will build a trusting relationship with your customers and will invite them to reveal the stresses that their businesses face as well as the pressures they anticipate in the coming years. Mike will work to provide you with a clear understanding of your customer's short-term and long-term needs, he will position you to solve problems with solutions that are “already in the bag" and he will help you to “fill your innovation funnels” with next generations offerings. Testimonials CARL SAMUELSON, MANAGER - CLIENT SOLUTIONS, MICHAELS ENERGY Ask Listen Innovate provides a methodology to find out my customer’s needs instead of treating every customer like a nail just because I have a hammer. Mike’s “I’ve done this before” insight can help any sales discovery process. Ask Listen Innovate gives any salesperson, networker, or career climber the means to build better strategic relationships with simple questions that will unlock new opportunities. And his grounding in improv theater makes for fun training that gets everyone comfortably trying new things. CONSTANCE VORK, FOUNDER, VORK REAL ESTATE GROUP I think about questions all the time, but now I’m thinking more about where the questions place the recipient in their mind and how that shapes their responses. By asking questions carefully, I can get the most helpful answers. TODD OLIN, STRATEGIC PLANNER, EMERSON For the last exercise of the day Mike asked us to imagine our customer as a movie star. He asked us to role-play asking the star to reflect on each of their completed, current, and planned projects. This was my favorite exercise! It directly applies to my job and provided me with a chance to really practice all the concepts that we played with throughout the day.